I respect your privacy.

I respect your right to privacy and this policy sets out how I collect and manage your personal information, including personal information collected via (“my website”).

I have created this privacy policy in order to demonstrate my commitment to the Privacy Act 1988 and the Australian Privacy Principles (together, the “Australian Privacy Law”). “Personal information” means as defined under the Australian Privacy Law, but generally includes information by which an individual can be identified, and information about an identified individual.

1. What personal information I collect
I may collect and hold the following types of personal information from you: name; address; phone number; email address; IP address of the computer you are using; information about the goods you have ordered or are supplying; information from enquiries you have made; communications between us; credit card information; and age.

2. How I collect your personal information
I collect personal information from you in a variety of ways, including when you interact with me electronically; when you access my website; and when I provide my services to you. I may receive personal information from third parties. If I do, I will protect it as set out in this Privacy Policy.

3. Use of your personal information
I need your personal information to provide you with my products and/or services, which includes informing you (such as via direct marketing) about my products and/or services, creating and updating our databases, ensuring compliance with my contractual and other legal obligations to you, conducting trade promotions, and administering my relationship with you by responding to your enquiries (“Main Purposes”). If you do not provide me with your personal information I may not be able to carry out or fulfil some or all of the Main Purposes.

4. Disclosure of your personal information
I may disclose your personal information, and by providing personal information to me you consent to me disclosing that information, as follows:
• I may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
• I may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of, its customers or third parties.
• Information that I collect may from time to time may be stored, processed in, or transferred between parties located in countries outside of Australia. I may store your Personal Information in locations outside the direct control of, for instance, on servers or databases co-located with hosting providers.
• By providing me with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where I disclose your personal information to third parties, I will request that the third party follow this Policy regarding handling your personal information.

5. Security of your personal information
I'm committed to ensuring that the information you provide to me is secure. The transmission and exchange of information is carried out at your own risk. I cannot guarantee the security of any information that you transmit to me, or receive from me. Although I take measures to safeguard against unauthorised disclosures of information, I cannot assure you that personal information that I collect will not be disclosed in a manner that is inconsistent with this Privacy Policy. I am not liable for any unauthorised access to this information.

6. Access to your personal information
You are solely responsible for ensuring that your personal information is accurate, current, and complete. You may request details of personal information that I hold about you in accordance with the provisions of Australian Privacy Law. A small administrative fee may be payable for the provision of information. If you would like a copy of the information which I hold about you or believe that any information I hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email me. For your protection, I may require you to confirm your identity before access to your personal information is granted. You may opt out of any future contact from me at any time. You may also ask me to change, correct, destroy, or return any of your personal information that I hold. I reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

7. Anonymity
You have the right to request to remain anonymous in any dealings or communications you may have with me, but I may not be able to provide you with goods or services on that basis.

8. Complaints and Queries
If you have any complaints or queries about my privacy practices, please send in details of your complaints to: I take complaints very seriously and will typically respond to any complaints or queries within 5 business days after receiving written notice of your complaint. I may ask you to provide more information to assist me in responding to your complaint or query. If I cannot resolve a complaint or query related to your privacy, or otherwise at any time, you may contact the Office of the Australian Information Commissioner (“OAIC”) directly. For more information about privacy issues in Australia and protecting your privacy, please visit the OAIC website at

9. Changes
Please be aware that I may change this Privacy Policy in the future. I may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon my posting of the modifications on our website. I will use reasonable efforts to notify you of any significant changes, but it is your responsibility to check back from time to time to review our Privacy Policy.

10. Other information
When you visit my website (www.bigswoop,shop) I may automatically collect certain technical information such as browser type, operating system, website visited immediately before coming to my site, etc. This information is used in an aggregated manner to analyse how people use my site, such that I can improve. my service.

I may from time to time use cookies on my website, including to analyse website traffic and help me provide a better website visitor experience. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of my website. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords and Facebook. These ads may appear on this website or other websites you visit.

My site may from time to time have links to other websites not owned or controlled by me. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. I am not responsible for the privacy practises of other such websites.

I encourage my users to be aware, when they leave my website, to read the privacy statements of each and every website that collects personal